Safaricom Rolls Out M-PESA Ratiba: A Standing Order Feature for M-PESA Users

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Safaricom has introduced M-PESA Ratiba, a groundbreaking standing order feature for mobile money users. This innovative service allows customers to automate recurring payments directly from their M-PESA wallets, enhancing convenience and efficiency for day-to-day financial transactions.

What Is M-PESA Ratiba?

M-PESA Ratiba enables users to set up standing orders for recurring payments, such as rent, school fees, or utility bills, and even subscriptions like newspapers and streaming services. Whether daily, weekly, monthly, or yearly, this automation feature allows users to manage their finances effortlessly.

Key Features and Benefits of M-PESA Ratiba

• Ease of Setup: Customers can activate M-PESA Ratiba via the M-PESA App under the Financial Services tab or through *USSD (334#) option 9.
• No Penalties: Failed or canceled orders due to insufficient funds incur no charges, ensuring a worry-free experience.
• Promotes Financial Inclusion: This feature supports Kenya’s cash-lite economy by simplifying digital payments for the underbanked population.
• Versatility: Use it for various payments, including sending money to family, paying recurring bills, or purchasing goods and services.

Speaking on the new feature, Safaricom CEO Peter Ndegwa emphasized the company’s commitment to delivering personalized digital financial services.

“Safaricom continues to transform lives through delivery of differentiated and personalized digital financial services and experiences to our customers. M-PESA Ratiba will allow customers worry-free digital payments of bills and transactions. We continue to innovate on the M-PESA platform to give our customers more visibility, control and around their financial wellness.” Peter Ndegwa said.

Read: I&M Bank Launches Buy Now Pay Later Service

How to Set Up M-PESA Ratiba

Follow these steps to activate M-PESA Ratiba and simplify your recurring payments:

Review and accept the terms and conditions.
Opt-in using your M-PESA PIN.
Choose your desired standing orders, such as:
- Sending money to family and friends.
- Paying regular bills.
- Purchasing goods and services.

Who Can Benefit?

M-PESA Ratiba is ideal for:

Tenants automating rent payments.
Parents paying school fees regularly.
Business owners managing subscriptions or utility bills.
Anyone looking to simplify recurring payments.

With M-PESA Ratiba, Safaricom is driving Kenya closer to becoming a cash-lite economy. The feature provides seamless solutions for automating bills, supporting loved ones, and managing digital payments in a fast-paced world.

Access the feature through the M-PESA App or dial *USSD (334#) to get started. Simplify your finances with M-PESA’s automation feature, and take control of your financial wellness today!