How to Borrow with the Branch Loan App in Kenya
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The Branch Loan App is a widely used mobile lending platform in Kenya operated by Branch International through Branch Microfinance Bank (MFB). It enables Kenyans to access loans directly to their M-PESA accounts without requiring formal employment or a traditional credit history.
How to Download the Branch Loan App
To get started, you must download the Branch Loan App on an Android device:
- Go to the Google Play Store
- Search for “Branch – Personal Finance App” by Branch International
- Download and install the app (ensure you have internet access)
- Avoid unofficial APK downloads to protect your data
Note: The app is not available for iOS (Apple) users.
Branch Loan Eligibility Requirements
To be eligible for a Branch Loan in Kenya, you must:
- Own an Android smartphone
- Possess a valid Kenyan National ID
- Have an active Safaricom M-PESA account
- Use a Safaricom phone number or a Facebook account to register
- Grant permission for the app to access your SMS history, contact list, phone metadata, and location
Branch uses this data to assess your creditworthiness and generate a unique credit score. No payslips, employment details, or CRB records are required.
How to Apply for a Branch Loan
Here’s a step-by-step overview of the Branch Loan application process:
Step 1: Create an Account
- Open the app
- Register with your Safaricom number or Facebook
- Provide your full name, ID number, and date of birth
- Link your M-PESA account
- Allow access to SMS, contacts, and device data
Step 2: Apply for a Loan
- Go to the “Loans” tab
- View your available loan offers (Ksh 500–300,000)
- Select the loan amount and repayment duration
- Tap “Apply”
Step 3: Get Approved
- Most applications are approved instantly for returning users
- First-time users may wait up to 3 hours, with a 24-hour maximum
- Funds are deposited directly into your M-PESA account
Branch Loan Interest Rates and Terms
The Branch Loan amounts range from Ksh 500 to Ksh 300,000. Users can repay the loan between 1 and 12 weeks. The exact loan offer you receive depends on your repayment history, phone data, and how frequently you use M-PESA. Borrowers with a strong repayment record often qualify for larger loans and more favorable terms.
The Branch Loan interest rate ranges between 17% and 35%, depending on the risk profile of the borrower. This translates to a monthly interest rate of 1.7% to 17.6%, and an equivalent APR (Annual Percentage Rate) of 22% to 229%.
These rates are automatically calculated by Branch based on your credit score, which is generated using your phone data and loan repayment behavior.
Borrowers should also note that late repayments attract a 6% penalty fee, which is added to the outstanding balance. Additionally, users must pay any applicable mobile money charges such as M-PESA transaction fees, which are not included in the loan amount. Standard SMS and mobile data charges may also apply when using the app.
Before confirming a loan, the app will display the full Branch Loan terms, including the repayment schedule and associated fees. Users are advised to review these details carefully. Depending on your loan size, you may choose between weekly or monthly repayments.
Making repayments on time not only helps avoid penalties but also improves your eligibility to increase your Branch Loan limit in future applications.
Branch Loan Repayment Process
To repay your Branch Loan:
- Open M-PESA
- Select “Lipa na M-PESA”
- Tap on “Paybill”
- Enter 998608 as the Branch Loan paybill number
- For the account number, use the M-PESA number that received the loan
- Enter the amount you want to repay
- Enter your M-PESA PIN
- Confirm and send
Branch Loan Repayment Schedule
To view your Branch Loan repayment schedule:
- Open the app
- Tap the “Loans” tab
- Select your current loan
- View your installments, due dates, and amounts
If you choose weekly repayments, pay each installment by its due date. Monthly repayment options are available for some larger loan amounts. Choose this before applying under “Select Loan Terms.”
How to Increase Branch Loan Limit
Your Loan limit depends on your repayment behavior and phone data. Here’s how to increase your Branch Loan limit:
- Repay all installments on time
- Keep M-PESA and phone SMS activity active
- Ensure your phone and M-PESA number are not used by another borrower
- Avoid late payments as this may reduce your loan size
Note: Loan increases are not guaranteed immediately after each repayment cycle.
Frequently Asked Questions (Branch Loan FAQs)
How long does Branch take to process a loan?
On average, under 3 hours. Maximum: 24 hours.
Can I repay early?
Yes. But for higher future limits, repay according to the “Repayment Schedule.”
Will my loan size increase every time I repay?
Not always. Continued on-time repayment increases your chances.
What if someone else used my phone?
Once a device is linked to a Branch account, it cannot be used again by another person.
How are loan offers determined?
Based on your repayment history, phone data, and M-PESA transactions.
What if my repayment doesn’t reflect?
Contact Branch customer care support with the transaction code via:
- Email: kenya@branch.co
- Phone: +254 711 082 130
- SMS: 24788
Is there a Kiswahili version of the app?
Yes. Go to My Account > App Settings > Language > Kiswahili > Submit.
Jefferson Wachira is a writer at Africa Digest News, specializing in banking and finance trends, and their impact on African economies.
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